At YWSMART RETAIL SDN. BHD. (202501033815 / 1635225-D), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website at https://ywsmartretail.store.
Who We Are
Website: https://ywsmartretail.store
Company: YWSMART RETAIL SDN. BHD.
Email: ywsmart_retail@outlook.com
Phone: 011-1315 0754
Address: NO. 4796A, JALAN SRI PUTRI 5/8, TAMAN PUTRI KULAI, 81000 KULAI, JOHOR, MALAYSIA
What Data We Collect
When you use our website, we may collect the following types of information:
- Order Information: Name, address, email, phone number, and payment details (processed securely via third-party payment gateways)
- Account Information (if you register): Login details, purchase history
- Comments (if enabled): Data from the comments form, IP address, and browser user agent for spam detection
- Media Uploads: If you upload images (e.g. in comments), be aware they may include location data (EXIF GPS)
- Cookies and Usage Data: Information on how you interact with our site (see Cookie section)
Cookies
Our site uses cookies to:
- Remember your login details (if you create an account)
- Maintain cart session and preferences
- Improve user experience and analytics
You may choose to disable cookies in your browser settings, but some features of our website may not function properly.
Comments and Embedded Content
If you leave a comment:
- We collect the data you enter, and your IP address and browser user agent to prevent spam.
- An anonymized hash of your email may be sent to Gravatar (see Gravatar Privacy Policy).
Articles or pages may include embedded content (e.g. YouTube videos, Instagram posts), which behaves the same as visiting the original website. These third-party sites may collect data about you and track interactions.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing.
Data may be shared only with:
- Payment processors (for transaction completion)
- Shipping providers (for order delivery)
- Anti-spam tools (e.g., Akismet) for comment filtering
- Our internal team for order management and customer support
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
- Orders & customer profiles: As long as needed for legal or accounting obligations.
- Comments: Retained indefinitely to recognize follow-up comments.
- Accounts: You can edit or delete your account at any time.
Your Data Rights
You may request:
- A copy of the personal data we hold about you
- That we delete your data (except for legal or administrative requirements)
Please contact us at ywsmart_retail@outlook.com for data access or deletion requests.
Security
We use secure servers and industry-standard encryption to store and process your information safely. However, no method is 100% secure online.
Where Your Data Is Sent
Comments may be processed by automated spam detection services.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Malaysia.